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I have deposited using a virtual card. How can I withdraw?

You should withdraw back to the same card number that you have deposited from. In the majority of cases, virtual cards are refundable as they are linked with your actual credit/debit card. A virtual credit card number is a randomly-generated card number associated with your actual credit card. In case of a refund, the processing is identical, since transactions always have the underlying banking card associated with the Virtual Card (MB NET or other) and your account will be subsequently credited. You can always contact your card issuer and confirm this as well.

Find below an example of an acceptable document confirming the source account of your initial deposit to ensure smooth withdrawal process:


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